Officers and Board of Directors


Jack Goetz
Dr. Jack Goetz, Esq.

As the founder and President of MC3, Jack Goetz has been the principal architect and advocate for an industry effort to set a standard for mediation training, practical experience, continuing education, accountability and public protection that will elevate and professionalize the field. His 2014 article on serving the public by professionalizing mediation, co-authored with Dr. Jennifer Kalfsbeek, proposed the professional model that serves as the basis for MC3 certification standards.

A longtime lecturer and educator, Dr. Goetz currently serves on the faculty at both the USC Gould School of Law and the business department at Moorpark College. He taught mediation for 7 years at the California State University campuses in Northridge and Dominguez Hills and he received international acclaim for creating the first nationally accredited online law school, Concord Law School, now a part of the Purdue University Global system. Dr. Goetz also serves as a Commissioner for the Distance Education Accrediting Commission, overseeing the accreditation compliance of nationally accredited online educational institutions.

The 2018 President of the Southern California Mediation Association (SCMA), Dr. Goetz has been a member of the SCMA board since 2016. As a neutral, he serves the public privately and, additionally, serves on numerous public panels, including his work as vice-chair for the LA County Bar Association Attorney-Client Mediation and Arbitration Services. Dr. Goetz also served as a temporary judge for the Los Angeles Superior Court (2012-2017) and as a member of the California State Bar Committee on Alternative Dispute Resolution (2014-2017).

Vice President
Jason Harper

Jason Harper is an alternative dispute resolution (ADR) consultant, conflict management coach, adjunct professor, and trainer. Mr. Harper serves on the faculty at both the USC Gould School of Law and the Pacific Coast University School of Law. Jason’s mediation trainings in the areas of family law, special education, and cross-cultural dispute resolution have been recognized by the California State Senate and the United States Congress. As a sociologist, Jason is committed to equity and diversity in the field of mediation, and his passion has led him to spearhead development of qualifications for MC3’s mediator certification. Jason is a past president (2017) of the Southern California Mediation Association.

Victoria Gray

Victoria Gray is a conflict coach, facilitator and a trainer with with an extensive background in labor advocacy, collective bargaining negotiations and mediation. In the last ten years her mediation experience includes cases while serving as a federal mediator, a Los Angeles County Superior Court Panel member, a mediator for Southern California Family Mediation (SCFM)  for the Los Angeles County Dependency Court, and Equal Employment Opportunity Commission settlement conference panel mediator.  She served as a Board Member for the Southern California Mediation Association and is a Board member for Mediators Beyond Boarders (MBBI) and a team member for the MBBI-Kenya Initiative. She has a BA in Anthropology from California State University at Northridge, a Certificate in Dispute Resolution from the Straus Institute at Pepperdine University, Masters in Conflict Resolution from Dominican University where she has served several years as an Adjunct Professor.

Henry Alfano

Henry Alfano has been working as an entrepreneur and senior executive for more than 25 years. Mr. Alfano currently serves as CEO of Yellow Cannon Ventures where he provides services as an executive advisor to companies in the Technology, Healthcare, Hospitality, Investment Banking, and Entertainment industries. He serves as Chairman and President at ClickPoint Software. Mr. Alfano actively leads strategic operations and Internet marketing for this sales acceleration and lead management SaaS company.

Mr. Alfano has a long history of entrepreneurial success in the technology and Internet marketing sectors. His experience includes the planning, development and implementation of award-winning web sites, web related applications and Internet marketing strategies for many well-known brands. Prior to Yellow Cannon and ClickPoint Software, Mr. Alfano served as Chief Technology Officer for Steinway Musical Instruments (formerly NYSE:LVB) where his duties included identifying strategic technology and Internet marketing opportunities for the storied brands of this iconic company. He quickly proved himself to be a valuable asset, bringing web-based marketing initiatives, sales prospect generation and brand reach through tech marketing channels to an entirely new level.

Board Members

Interim Executive Director
Lynn Johnson

Lynn Johnson’s mediation experience includes several years of volunteer mediation for volunteer mediation organizations in California and Oregon. During those five years, he has mediated hundreds of cases and taken over 150 hours of mediation training. Lynn left  a career in statistics, research, computer technology and consulting looking for an application of softer science skills. His mediation study and practice has ranged from basic mediation, through court-connected and community, to parent/teen and restorative justice environments.

Leonard Gross

Len Gross has a lengthy and exceptional history as an accomplished senior business executive in a variety of industries. He has extensive experience in leading major distribution, manufacturing and technology companies, large and small, both domestically and internationally.  Mr. Gross’ mediation experience includes extensive work at the LA Superior Court with a particular expertise in real estate and landlord-tenant disputes.  He also mediates and arbitrates on behalf of the LA County Bar Association and the Santa Monica Bar Association and he serves as an arbitrator for FINRA, the Financial Industry National Regulatory Authority.

Richard Lutringer
richard Lutringer

Richard Lutringer, a dispute resolution professional since 2008, previously worked as a commercial and corporate attorney for over three decades.  A partner in three different NY-based law firms, Mr. Lutringer has worked to resolve hundreds of mediated disputes in a variety of fields, including large and small commercial transactions, family matters, probate and trust disputes, real estate matters and disputes and in many other arenas.  Affiliated with numerous professional organizations, he is a frequent speaker, writer and public advocate for mediated dispute resolution.   Mr. Lutringer maintains mediation practices in both New York and California.

John Mitchell, Esq.

John K. Mitchell is a business executive and a lawyer who has spent over 20 years as a real estate attorney and real estate broker. He also served as a VP for the Bank of America overseeing Regulatory Change Strategies. Mr. Mitchell has had extensive experience in the field of mediation, serving as the Chief Legal Officer for the Restraining Order Clinic of Los Angeles and having served as judge pro tem for the Los Angeles Superior Court. Mr. Mitchell mediates in both federal and state court and has settled over 500 cases as of 2018. He is a member of the Bar of the Supreme Court of the United States, U.S. District Court, Central, Eastern, and Southern Districts of California, and the State of California, all in good standing. Mr. Mitchell is a lecturer at the USC Gould School of Law.

Nicki Rankin

Nicki Rankin is a senior HR Leader and a Conflict Resolution Specialist focusing on workplace mediation, conflict resolution and prevention. Ms. Rankin has earned a Master's degree in Human Resources Management and is currently pursuing a Master’s in Dispute Resolution from Pepperdine Law. She has affiliations with Southern California Mediation Association (SCMA), Pollack Peacebuilding Systems, Society for Human Resources Management (SHRM) and Professionals in Human Resources Association (PIHRA). She achieved her MC3 certification in 2020 and also has two HR certification, Senior Professional in Human Resources (SPHR) and SHRM Senior Certified Professional (SHRM-SCP). Nicki has volunteered as a mediator in Ventura and Los Angeles County small claims courts and with the Equal Employment Opportunity Commission (EEOC).

Adam Ravitch, Esq.

Adam Ravitch brings his legal background and experience to the MC3 Board. This experience has had a great impact on the development of MC3’s legal policies and procedures. Mr. Ravitch received his undergraduate degree from Brigham Young University and his law degree from the University of Southern California. He received his initial mediation training while an undergraduate at BYU. At USC, he participated in the inaugural class of the USC Mediation Clinic. Mr. Ravitch clerked for two years at a federal district court before entering private law practice. He is a member of the California and Utah Bars and is registered to practice before the United States Patent and Trademark Office. He has volunteered as a day-of-court mediator with Utah Dispute Resolution, the California Academy of Mediation Professionals, and the Center for Conflict Resolution.

Andy Reimer

Andy Reimer has had a 30+ year career as an executive in the entertainment industry and has held senior management positions at companies including HBO, Viacom, Lionsgate, BET and Warner Bros. Mr. Reimer’s work has involved general management, strategic planning, project/team supervision and numerous other arenas. In particular, he has had extensive experience in deal structuring and negotiation as well as financial analyses in a creative environment. Mr. Reimer received the Humanitas Prize for his work as an Executive Producer on the Academy Award® winning film, “Crash”. Mr. Reimer’s mediation practice has a particular focus on the Film and Television industry. He has, in addition, been a mediator in numerous courtrooms at the LA Superior Court and is an approved arbitrator with FINRA, the Financial Industry Regulatory Authority.

Pamela Struss

Pamela K. Struss, PhD is a scholar practitioner and teaches conflict resolution practiced based including mediation theory and practice courses for undergraduate and graduate students at the Jimmy and Rosalyn Carter School for Peace and Conflict Resolution. She teaches the Basics of Conflict Resolution to community groups including churches, governmental boards and K-12 schools in the U.S. Dr. Struss conducts mediation for the court system, public school district staff and faculty and real estate.  Pamela founded the Resilient Women of the Northern Neck Dialogue bringing women together in a historically segregated region on the Chesapeake Bay of Virginia. Her latest interest is enslaved people’s conciliation, conflict on the Chesapeake Bay between stakeholders and nonviolent resistance as a conflict resolution tool.

Chris Welch

Chris Welch received his Master of Dispute Resolution degree from Pepperdine University School of Law, Straus Institute for Dispute Resolution in 2005. He worked at the Center for Conflict Resolution (CCR) since 2004, Director of since 2008 and Executive Director since summer 2013. His work at CCR involved oversight of over 500 volunteers/students and over 18,000 mediations. Working with volunteers, universities, courts and the community motivates him daily. In 2017 he was the recipient of the Los Angeles County Commission on Human Relations John Anson Ford Award for his work on the Hindenburg Park Sign Project. Mr. Welch previously served as Treasurer of MC3, and is dedicated to working to raise the standards for all mediators throughout California.


Ethics Consultant

Professor A. Marco Turk

The mediation practice and the conflict resolution consulting activities of A. Marco Turk demonstrate an extraordinary body of work that incorporates activity and accomplishment in virtually every aspect of the world of peacebuilding and alternative dispute resolution.

Prof. Turk has spent the past three decades as one of the most experienced and prominent educators, authors, lecturers and practitioners in the field of mediation. He has served on the faculties of numerous educational institutions including California State University Dominguez Hills, Straus Institution for Dispute Resolution at Pepperdine University School of Law, Loyola Law School, and the University of California Irvine.  He co-designed/developed the first University of California system online distance-learning graduate program to offer a Master of Advanced Study in Criminology, Law and Society.  Prof. Turk was a Fulbright Senior Scholar (Professor) in Conflict Resolution for the Cyprus Fulbright Commission where he spent 23 months on Cyprus to train the island’s divided population in methods to resolve historical conflicts there, which work continues to this day.

Prof. Turk brings a wealth of experience and interest in the area of mediation ethics, a subject he has taught, presented and written about.  He was invited as one of a five-member special California Judicial Council - Mediator Ethics Experts Panel that designed an innovative distance learning course on the Rules of Conduct for Mediators in Court-Connected Mediation Programs, a course that MC3 has incorporated among the qualifications for all MC3-Certified Mediators.

Prof. Turk has been the recipient of numerous honors and awards that have recognized his contributions to the fields of Mediation, Peacebuilding, and Education. He is a member of the Editorial Board for Conflict Resolution Quarterly and has written dozens of articles on issues pertaining to ADR in publications that include the Villanova Journal for Peace & Justice Studies, Loyola of Los Angeles International and Comparative Law Review, Conflict Resolution Quarterly, the Los Angeles Daily Journal, Los Angeles Lawyer, and others.

Licensed in California as an attorney since 1961, Prof. Turk has been admitted to practice before the U.S. Supreme Court and lower federal courts.  He has been a court-qualified mediator with LA County Bar Assn. and the Ventura Superior Court, and he serves on the panel of mediators for the California Court of Appeal, Second Appellate District, among other panels.

Space does not permit a full recitation of Prof. Turk’s many contributions to the field of ethics, peacebuilding and alternative dispute resolution. We are honored to have someone with his varied and extensive experience shape and inform MC3’s Mediation Certification standards.

Special Programs Consultant

Deborah A. Ortega-Barczak

Deborah Ortega-Barczak has a business background is in the film and television industry.  She was primarily involved in the arena of international film distribution where, most recently, she served as the Director of International for Summit Entertainment and the Lionsgate Motion Picture Group.  Her work was primarily focused on deal structuring and the development and maintenance of successful sales relationships with her clients located around the globe.  More recently, Ms. Ortega-Barczak has made a professional transition to the world of alternative dispute resolution.  She received her LLM at the Strauss Institute at the Pepperdine Caruso School of Law,  She has received further mediation training at both the Los Angeles County Bar Association and at the Program on Negotiation at Harvard Law School.  Ms. Ortega-Barczak is a member of the American Bar Association and the Defense Research Institute and she has worked as a mediator at the Los Angeles Superior Court.